Frequently Asked Questions

Archive 2025-2026

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News & Notes
  • Click here for more information about enrolling for spring! 
  • Click here for waiver information- if you were approved for fall, no action is required, more information here!
  • NEW GRADUATE STUDENTS (Required to enroll or waive Health Insurance Coverage). Please wait for the email from AHP, which provides you all the information you need to waive coverage or enroll.

 

Additional Resources

Insurance ID Card

Find a Provider

Account Information

Enrollment

NEW GRADUATE STUDENTS (Required to enroll or waive Health Insurance Coverage)
Please wait for the email from AHP, which provides you all the information you need to waive coverage or enroll.

Am I Eligible to enroll in the Student Health Insurance Plan?

Online Enrollment

Domestic Graduate Students

International Students (Mandatory)

Voluntary Students

Domestic Undergraduate Students (non- International), Law Students, Seminary Students, Nursing Graduate Students and students enrolled in the Garner School of Social Work.

Visiting Scholars

Vision Insurance Plan

Students with a Qualifying Life Event

Continuation Insurance

Benefits

Benefit Information

Advantages of Membership

These health management tools and resources can help you stay well and protect your health

Claims

View Claims Online

Access Medical, Dental, Prescription, and International* Claim Forms

*International Claim Form is used to submit claims for benefits for covered services received outside the United States

COVID-19 Resources

Am I Eligible For Continuation Insurance?

Continuation of Coverage is only available to Insured Students and covered Dependents who have graduated or are no longer eligible for coverage under the Baylor University Student Health Insurance Plan. Covered students must have been insured for at least six (6) continuous months before coverage terminated under the Prior and/or Current Plan.

Regulatory Notices

Opt-Out

Waiver Periods:

Fall (Semester Schedule) - 07/10/2025 - 09/19/2025

Fall (Trimester Schedule) - 07/10/2025 - 09/19/2025

Fall MPAS - 09/09/2025 - 10/06/2025

Fall 2 (Trimester Schedule) - 10/07/2025 - 10/31/2025

Spring/Summer (Semester Schedule) - 11/28/2025 - 02/06/2026

Spring/Summer (Trimester Schedule) - 11/28/2025 - 02/06/2026

Spring/Summer MPAs - 01/01/2026 - 02/06/2026

Spring/Summer 2 (Trimester Schedule) - 02/25/2026 - 03/09/2026

Summer (Semester Schedule) - 04/21/2026 - 07/02/2026

Summer (Trimester Schedule) - 04/21/2026 - 05/03/2026

Summer 2 (Trimester Schedule) - 05/18/2026 - 06/29/2026

Domestic Graduate Students Only

Note: Seminary students (Master’s and DMin)*” with an asterisk / note below that says “*PhD degrees affiliated with Truett (ex: PhD in Preaching) are officially awarded by the Graduate School; all PhD students are not exempt and should follow instructions for Graduate Students below.

Waiver Requirements:

You may request to opt out of Baylor University’s Student Health Insurance Plan (SHIP) if you have alternate insurance and it meets the following requirements: 

  • Medical coverage is currently active.

If your alternate health insurance meets the above minimum requirement, submit an electronic copy of the following document(s) with your online waiver request: 

  • An electronic copy of the front and back of your health insurance ID card indicating the student as a covered member. 
  • Proof of coverage, such as a coverage letter, or certificate may be required to verify active coverage. 

Your waiver request MUST be submitted by the waiver deadline to be considered. If you take no action, you will be enrolled in the student health plan by default. No late requests will be accepted.

**Active-Duty Military and veterans are exempt from the waiver requirements. If you need to report your military or veteran status, please contact the Graduate College for assistance. **

The day after you register for classes, AHP will send you an email granting you access to the waiver portal. You will not be able to waive until you receive this email.

Dental and Vision Options

Optional Dental Plan

Offered in partnership with Blue Cross and Blue Shield of Texas

Optional Vision Plan

Offered in partnership with Blue Cross and Blue Shield of Texas

Enroll/Cost

NEW GRADUATE STUDENTS (Required to enroll or waive Health Insurance Coverage)
Please wait for the email from AHP, which provides you all the information you need to waive coverage or enroll.

Am I Eligible to enroll in the Student Health Insurance Plan?

Online Enrollment

Domestic Graduate Students

International Students (Mandatory)

Voluntary Students

Domestic Undergraduate Students (non- International), Law Students, Seminary Students, Nursing Graduate Students and students enrolled in the Garner School of Social Work.

Visiting Scholars

Additional Enrollment Options

Am I Eligible to enroll in the Student Health Insurance Plan?

Students with a Qualifying Life Event

Continuation Insurance

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Blue Cross and Blue Shield of Texas
PO Box 660044
Dallas, TX  75266-0044
1 (855) 267-0214
BCBS Customer Service
1 (800) 451-0287
Medical Providers Call
1 (855) 267-0214
Dental Customer Service
1 (844) 684-2255
EyeMed (Vision)

BCBSTX Member Account Online Support

The Internet Help Desk is available 24 hours a day, 7 days a week.
1 (888) 706-0583
If you have questions about your BCBSTX Member Account, please call the Internet Help Desk

24/7 Nurseline

Telehealth Solution

AcademicLiveCare

24/7 In The Moment Counseling

Academic Student Assistance Program (ASAP)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected