Frequently Asked Questions

Archive 2021-2022

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AcademicBlue℠ Benefit Information

AcademicBlue℠ Advantages of Membership

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Am I Eligible to enroll in the Student Health Insurance Plan?

Online Enrollment

Qualifying Events

Continuation Insurance

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Opt-Out

Parent Information

Virtual Visits - Care When and Where You Need It

Parent Information Flyer

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Claims

View Claims Online

Medical Claim Form

Prescription Claim Form

Dental Claim Form

International Claim Form - Used to submit claims for benefits for covered services received outside the United States

COVID-19 Resources

Am I Eligible For Continuation Insurance?

Continuation of Coverage is only available to Insured Students and covered Dependents who have graduated or are no longer eligible for coverage under the Baylor University Student Health Insurance Plan. Covered students must have been insured for at least six (6) continuous months before coverage terminated under the Prior and/or Current Plan.

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims Information

Blue Cross and Blue Shield of Texas
PO Box 660044
Dallas, TX  75266-0044
1-855-267-0214
BCBS Customer Service
1-800-451-0287
Medical Providers Call
1-855-267-0214
Dental Customer Service

24/7 Nurseline

AcademicLiveCare

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected