Frequently Asked Questions

Archive 2023-2024

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Click here for more information about enrolling for spring! 
Click here for waiver information- if you were approved for fall, no action is required, more information here!
NEW GRADUATE STUDENTS (Required to enroll or waive Health Insurance Coverage)
Please wait for the email from AHP, which provides you all the information you need to waive coverage or enroll.

Additional Resources

Find a Provider

Additional Resources

Enroll/Cost

NEW GRADUATE STUDENTS (Required to enroll or waive Health Insurance Coverage)
Please wait for the email from AHP, which provides you all the information you need to waive coverage or enroll.

Am I Eligible to enroll in the Student Health Insurance Plan?

Domestic Graduate Students

International Students (Mandatory)

Voluntary Students

Domestic Undergraduate Students (non- International), Law Students, Seminary Students, Nursing Graduate Students and students enrolled in the Garner School of Social Work.

Visiting Scholars

Students with a Qualifying Life Event

Continuation Insurance

Benefits

Benefit Information

Advantages of Membership

Parent Information

Claims

View Claims Online

Access Medical, Dental, Prescription, and International* Claim Forms

*International Claim Form is used to submit claims for benefits for covered services received outside the United States

COVID-19 Resources

Am I Eligible For Continuation Insurance?

Continuation of Coverage is only available to Insured Students and covered Dependents who have graduated or are no longer eligible for coverage under the Baylor University Student Health Insurance Plan. Covered students must have been insured for at least six (6) continuous months before coverage terminated under the Prior and/or Current Plan.

Regulatory Notices

Opt-Out

NEW GRADUATE STUDENTS (Required to enroll or waive Health Insurance Coverage)
Please wait for the email from AHP, which provides you all the information you need to waive coverage or enroll.

The waiver/opt-out process is available to students who don’t want Baylor University’s student health insurance plan. Please select the statement below that best describes your situation to see the waiver requirements.

I am Active-Duty Military or a Veteran

I am a Law Student or Seminary Student

I am a Domestic Undergraduate Student

I am an International Graduate or Undergraduate Student

Enhanced Products

BCBS Dental

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Blue Cross and Blue Shield of Texas
PO Box 660044
Dallas, TX  75266-0044
1 (855) 267-0214
BCBS Customer Service
1 (800) 451-0287
Medical Providers Call
1 (855) 267-0214
Dental Customer Service

BAM Internet Help Desk

If you have any questions about BAM, please call the Internet Help Desk at 888-706-0583.
The Internet Help Desk is available 24 hours a day, 7 days a week.

24/7 Nurseline

Telehealth Solution

AcademicLiveCare

24/7 In The Moment Counseling

Academic Student Assistance Program (ASAP)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected